Comment by jandrese

They predated the web browser by several years. Even once they added a browser a lot of people didn't have computers powerful enough to run them. Netscape for example needed 8MB of RAM, which was a lot in the early 90s. Plus back then the Web wasn't nearly as dominant. A lot of discussion happened on the Usenet, which AOL also provided access to much to the chagrin of the existing Usenet users. Email of course was also huge. Mostly it was expected that you would stay within the walled garden of AOL's service, using the keywords in their fat client to load topics of interest. More like a corporate version of a BBS.