Comment by NalNezumi

Another thing to add is (according to a coworker who worked with them at previous big company) that they present solutions in a way that makes it hard for the customer to use the solution outside their ecosystem.

They're supposedly very aggressive on that point, so once you integrate their solution to your pipeline you're pretty much stuck with them for the foreseeable future.

Many safety/mission critical companies can get really bogged in by this, with too many administrative hoops to detach. which is probably why they're focusing on that industry.

My coworker liked to describe them as a parasite that creates a symbiotic relationship with their host.