Comment by scarface_74
3 months ago
B2B sales by definition is where the buyer is not the user. The software doesn’t have to be anything the end user wants or have a good user experience. In corporate sells, it often just has to be in the right upper quadrant of Gartner’s Magic Square.
They definitely weren’t bought by corporations because they care about open standards or great UX.
> weren’t bought by corporations because they care about open standards or great UX
OP said open products lose because they lack “UI/UX polish.”
And how many B2B apps have you used that have “polish”? Slack is okay. But at the end of the day, it’s another crappy Electron app.
> how many B2B apps have you used that have “polish”? Slack is okay. But at the end of the day, it’s another crappy Electron app
Sure. My point is polish isn’t a reason closed source sells and attracts investment. Folks will pay for terrible UX. (Including users.)
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