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Comment by oblio

4 days ago

They probably are an LLM and if they aren't, their higher management is pushing for them to be LLMs by 2027 at the latest.

6 comments

oblio

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lysace  4 days ago

I still get strong Hyderabad vibes from the copy/pasting plus the occasional original sentence.

Perhaps they trained the LLM using that data though.

(Small customer though: yearly AWS spend around 80k. Support is 10% of that.)

  • count  4 days ago

    TAMs are super hit and miss. We’ve had great ones (hi Nick!) and not so great ones. ($7-10M/mo customer AWS spend, support is a complicated sliding scale % of that, gogo ES!). Non-ES at smaller customers has been universally useless, except at quota increases.