Comment by lotsofpulp

12 to 15 years ago, when I was teaching the elders in the family how to video call, there were only two reliable options, Google and Apple.

Google kept changing their solution, so we ended up with Facetime.

Whatsapp did end up coming out with video calls, and Whatsapp would have been an alternative had it been available on iPads sooner (is it even available today?). Signal also came out too late.

But once everyone was trained on Facetime, I, nor any of my cousins was going to put in the time to re-train on any other solution. Plus, if anyone has a problem with Facetime, or their Apple device, they can pop into an Apple store to get it fixed themselves. Or they can chat with an Apple tech support rep who can remote into their phone.