Comment by npteljes
3 days ago
What do you mean "all the work"? Grocery shopping is preparation, logistics, actually to the place(s), handling the items from shelf to cart, cart to register, checking and paying at register, move from register to own container, container to vehicle, vehicle to home, unpack at home.
Of all of this hassle, the cashier merely handles a single step. You already do all the work.
I'm not sure what you mean by "treated like cattle". I haven't really had a bad experience with self-checkout, granted, we probably don't live in the same country / culture.
The receipt checking happens with the cashier as well, just implicitly. If anything, they are treated badly, with having to stand most of the time in the US. Absolutely unnecessary.
Facial recognition I don't like either, but stores (and others) will do that anyways, with self-checkout being, at most, an excuse to develop/improve/deploy such systems. Theft would be a problem/excuse anyways for stores, and advertising is a pretty big trojan horse in this regard as well. Self-checkout doesn't make a difference here.
Try unloading an entire cart and scanning each one individually and putting it back, after spending a tiring hour shopping. I will be very surprised if you still feel the same.
Do you not do the same with a cashier?
(This is getting tangential, but I do exactly what you describe, and I really appreciate that I can do it on my terms, without having to accommodate three other people: the one in front of me, the cashier, and the one next in line.)
I was thinking of Costco, where loads are big and they do a good part of it for you, except for the smaller stuff.
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"You already do all the work."
Uh, no? Ralphs absolutely has a full order and pay online thing, then you just drive to the store and get your groceries delivered to your car. I used it just yesterday as I can't go anywhere after my oral surgery.