Comment by conductr
3 days ago
I'm not a trained cashier, if I forget to scan something it's not the same as theft. Not sure how it would play out in a court situation but this is always my go-to when I get accused of fucking something up in the store; also why I decline the receipt check at the door (legal in my state).
Most professional cashiers are only trained in one merchant's POS. Suddenly, me a layman consumer is supposed to be a flawless operator of every variant of self-checkout POS that I encounter. It's a bit crazy to me that a court would side with a merchant unless some egregious evidence or pattern had could be demonstrated.
> also why I decline the receipt check at the door (legal in my state).
Costco can't enforce the receipt check, but they can terminate your membership - but that's only because they're a membered organization in the first place.
It's thankfully still an option not to use self-checkouts. I sometimes do that if I have one item only, but basically always queue to an actual cashier.
That's not always the case.
Lowes got rid of all cashiers and went to 0 armed bandits (self checkouts).
Menard's has hidden policies which you don't find out until you're at the receiving end. Hut they have human cashiers.
I loved the early days when nobody touched the self-checkouts and it was like an additional choice.
Not surprising that they’ve titrated the cashier lines to always be much longer.
At least it’s not a government again giving you quick service if you sign away your rights with a lineup around the block for those that with to assert their rights.
I’m also thankful that my local grocery store is subject to a massive development proposal, so they’re not bothering with capital improvements like self-checkout.
The option is becoming rare amongst most large retailers I frequent and only exists in my local Home Depots if I go stand through the contractor lines in the lumber section.
I've gotten used to the expectation that I will be my own cashier at most places, but I'm not OK assuming any liability that comes with my lack of cashier skillset/training which is what they want.