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Comment by rovr138

3 days ago

The worst part for me is when they prevent you from scanning the same item twice.

Yes, I want 2 boxes of cereal.

I just find it easier to go to a cashier.

There's a smaller grocery store here where the self checkouts actually advertise that you can scan two things before putting them away (and you can!). It really should be standard.

We should all go to the cashier anyway. I’m not a store employee and I don’t do their work. Besides, if the cashier fucks up it isn’t my problem.

I always go to a cashier. Every damn time the self checkout is open, there are two or three employees standing around doing nothing while one runs around fixing all the errors and does all the ID checks. If those people has just been in a regular checkout area, all those customers waiting at self checkout would have been out of the store already. Self checkout is a fucking joke 90% of the time.

Or the ones that prevent you from scanning item2 until you bag item1.

Wastes a lot of time for those of us working with >=2 hands.

you have to put the item on the scale before it lets yo uscan the next item. So you can scan the same item twice if you scan it once, put the other item on the scale, and scan the item again.

  • My go-to grocery store does not use a scale in the bagging area. You don't even have to bag anything, you can just scan items and put them back in your cart, which is what I normally do. There is one employee standing there monitoring 7 or 8 self-checkouts, but they've never confronted me about allegedly not scanning something, and I've never heard them confronting anyone else.

    Another nearby mega-chain still uses the scales and makes you bag every item before you can scan anything else. I don't ever shop there, almost entirely for that reason alone. I would definitely never knowingly shop at a store that was scanning my face and storing it in a database.

  • Not necessarily. In my case I will often buy a few bunches of bananas, which don't all fit on the scanner’s scale at once. If I try to weigh them once bunch at a time, I will get a “too many scans of this item” alert and a staff member will have to come unlock the machine for me (and they'll usually scold me for not weighing all of my bananas, which can't all fit on the scale, at once).