Comment by convolvatron

personally I think the customers and I both get some value out of our interactions. but I normally don't sit on customer calls. why? because half of the time I screw up the sales aspect by saying

   - the salesperson told you what? no, we don't do anything like that
   - oh, yeah, this is easy, you don't really need our product, just use X
   - yeah, we have vague plans to do that, but no real schedule. its gonna be a major lift
   - once we finish coding and testing that, its gonna be great!