Comment by uberduper
2 days ago
My point is that by letting the customer define the solution rather than explain the problem, nobody knows they're even trying to hold it upside down. The why of it all is lost in some PM / Engineer power struggle that usually results in ice cream cones having covers (and a happy customer).
As a sw engineer, I’m going to tell our customer that the thing they claim they want they do not need.
Because I’ve done this enough times, they’ll listen to me and we won’t waste time on it.
You should try it, instead of designing soggy ice cream cone caps.