Comment by icebergonfire

> Their no-bullshit returns policy.

Caveat emptor though, I trusted this policy as well and got my account closed for unclear reasons. They hinted at returns fraud (not the case) and a high return rate (not the case either).

I provided detailed records of everything and even escalated this to jeff@amazon.com, no luck.

Still have a few hundred euros in Amazon Echos in storage that I cannot use anymore.