Comment by vel0city

Sure, Amazon is fast at returns and usually pretty good about processing them.

But you know what I find even faster? Not having to process a return in the first place because I actually got what I ordered and it wasn't cheap bullshit or counterfeits.

Plus it seems like half the time I'm dealing with their support because they just failed to actually seal the bubble mailer. So that two day shipping that actually took three days to show up really took me nearly a week because of their inability to actually mail things properly. 30% of my orders over the last few years have been this exact problem.

In the end sure, their support is pretty good and fast. But I've had to get their support on over half the orders I've placed with them because the item arrived damaged, the item was clearly used but sold as new, the item was a fake/knockoff, or I ended up with an empty bubble mailer on my doorstep that was clearly never sealed.

Meanwhile I haven't had to interact with support on any of the other online retailers I've used, and I placed way more non-Amazon orders than Amazon orders.