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Comment by gnagatomo

3 months ago

That's mostly prevalent in third-world countries like Brazil. I work for a fintech-turned-bank here and the biggest problem we have to deal with is fraudulent actions made by scammers who got access to users' accounts via social engineering. Outsiders don't know how prevalent scamming is in Brazil and how much is spent/lost trying to fight them and how that shapes the security vs convenience landscape. For example:

- I can't transfer a single cent if I didn't had my face and documents scanned after installing the bank app.

- I can't have the same bank account logged in two of my devices at the same time, all banks require you to use an account on a "verified" device (previous point).

- If I want to use a desktop to access my bank account, I have to either install a desktop client provided by the bank or be limited to just checking my balance. Some banks doesn't even allow you to log in if you don't have a "verified" device for doing 2FA.

I am very sure my higher ups are cheering with these news, even though it solves none of the problems.