Comment by josefresco
6 months ago
I recently watched a YouTube video where some guy tested these AI drive-throughs with ridiculous requests and every time a human operator would intervene. They seemed quite restrictive in their ability to "converse" (which is good IMHO).
FWIW the takeaway from the Taco Bell employee:
He didn't like it. He used to take and process all drive-through orders, now he only handles people with problems.
I mean the dream for these deployments is that a bank of humans that can handle the ordering for every store but if that worked you could just do that right now. An autonomous system that can handle easy orders is just a nice bonus.