Comment by hliyan
1 day ago
Yes. That reminds me of another thing: no landing pages for each level of menu. If I go to Docs > Surveys, I can skip the overview and go directly to Features > Conditional questions. I dont' need to load an entire page with a giant banner of people smiling, and a call to action button that wants me to contact them before I have read through the functionality.
if, by way of totally random example, each feature team within each department measures how much revenue and how many customers come because of a specific feature that team is working on and responsibly, and that feature team's pm is compensated based on these metrics, then naturally each team will want to bloat the landing space on the front page areas as much as possible. very hard to make something that presents as cohesively as this when incentives of those involved are in competition with one another.
Agreed. Conway's Law. Every time I ever fought that law, the law won.