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Comment by ezst

2 days ago

> As I said, there is something here beyond just aesthetics. And one of the conclusions may be that our current UI/UX philosophy has inadvertantly become user-hostile.

It's almost like, "marketing", itself, as a concept, is user hostile. Most sites' purpose isn't to be efficient, or informative. It's to give the impression that they are "making a statement" (we matter because XYZ), while looking dependable and professional enough to compel calling sales for more.

Commercial transparency goes against that goal (why would I call if I have all the price details I need?). Technical transparency goes against that goal (why would I call if I can tell precisely how this compares to market leaders and competitors?).

So, in many (mostly despicable) aspects, this site is terrible. Unfortunately.