Comment by antonymoose
4 hours ago
PSA: Proton deletes “unused” accounts after one year, and defines unused in some opaque sense where receiving but not sending emails is “unused” so I’m in a nasty position of my iCloud account being unrecoverable. Going to have to spend nontrivial time off boarding my account.
> defines unused in some opaque sense where receiving but not sending emails is “unused”
"You are considered active if you log in and use our services once a year. Simply logging in to any Proton service on our web, desktop, or mobile apps at least once a year is enough."
<https://proton.me/support/inactive-accounts>
I had the mobile app and login. That wasn’t enough. Reading emails was not enough.
I almost never use my protonmail to send emails, just reading, mostly on phone too. Has been fine so far.
Do they still use that old shady billing? You could get "credits" from coupon to upgrade your plan, and once it ends, it automatically subscribes and your account bill goes to negative. Unless you pay that, your account is locked. Happened to me some long time ago and haven't used Proton since.
Is this for paid accounts too? If you prepay for 5 years and get lost at sea for 3 years, should you expect your proton to still work?