Comment by esseph
4 hours ago
> constant bugginess and jankiness of their offerings
This is something I had not heard (also have been a paying user for a very long time).
I've never encountered a bug, to my knowledge. I did dislike that when they released photo storage they didn't have a proper search feature.
Same here, no bugs in Proton apps and I’m still a happy subscriber.
For me the jank is in their billing and the plans I can purchase. I can either have a Business Mail Essentials plan or a Business Password plan, but if i want both at the same time I have to buy a plan that's three times as expensive or drop my custom domain name.
I do dislike their billing options when it comes to feature / service selection.
Proton seems to have a lot of cheerleaders that come out of the woodwork when anyone complains. I'm happy that somehow their code is magically bug free for you, since you've somehow never encountered any bugs whatsoever in their code (despite their release notes mentioning literal bugs they've fixed).
I'm glad it works for you, but their offering is frequently buggy and broken for me.
It'd be useful if you pointed out bugs instead of just implying that anyone who doesn't share your experience is some sort of shill
I would imagine this is the universal case, otherwise they would be out of business.
People that feel very satisfied or dissatisfied with something are most likely to comment. I've just been very satisfied.