Comment by another_twist
1 day ago
I guess one flaw in the argument about success leading to failure due to model providers eating the product layer, esp for B2B, is it ignores switching costs. B2B integrations such as Glean or Abridge which work with an existing infrastructure setup are hard to throw away and there's little incentive to do so. So in that sense, I dont think AI providers will manage to eat this layer completely without bloating themselves to an unmanageable degree. As an analogy, while Google / Apple control the entire mobile ecosystem, they dont make the most valuable apps. Case in point, gaming apps such as Fortnite who have made billions in microtransactions while running on platforms controlled by other behemoths. They are good investments too.
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