Comment by jerf
1 day ago
Count how many places have a search on a website that let you run "((A and B) or (C and D) XOR E) AND NOT F". It's not many.
The very complaints you are making are kind of my point; that you can even consider making them means they've put a lot of work into a search interface that few other search interfaces have. The vast majority of "search fields" I run into can't even do a single AND or OR; one does not get so far as to wish for those things because clearly we're miles away from them.
It doesn't matter how many. Jira should be on the same level as the other tools it's commonly used alongside.
GitLab has GLQL[1]. ServiceNow has CMDB[2]. Both offer more flexible queries on any data the users can see and can return arbitrary tables. The dashboards, reports, APIs, etc. are actually useful because of that. On Jira, all you get are lists of issues and dashboard widgets that are barely more helpful that the list of issues they obscure.
This is expected to be all available out-of-the-box without plugins or other gotchas. Nobody should have to rewrite their scripts to run the same basic recurring jobs on another project or part of the company just because they're on a different instance and don't want to buy a plugin that is seldom used. The only reason anyone tracks projects with Jira is its familiarity. Hardly anyone uses the newer features that Atlassian has shifted focus towards. All anyone wants is the core UI, for that UI to not be so bloated and slow (and it's only getting worse), and a better JQL.
[1]: https://docs.gitlab.com/user/glql/
[2]: https://www.servicenow.com/products/servicenow-platform/conf...