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Comment by lotsofpulp

1 day ago

I don’t understand how this could materially reduce costs compared to current restaurants where you order on the screen and pick up your tray at the counter when your name/number is called.

They dont. Theyre equivalent to those on screen menus that have been around since ~2015.

The point is that the automation of the customer service part of restaurants existed before and disappeared for ~60 years.