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Comment by beezlewax

8 months ago

Because microsoft would never do such a thing

So here's a tip for those of you thinking about using Teams: the huge F500 company company I work for uses Teams but it's used strictly for chat and real-time communications, so essentially it's a replacement for office phones. They enforce this by limiting its history to 10 days!

At first I hated this - it was like using a chat app from the 90's! Why can't I have unlimited history like Slack? Why can't I link to chat discussions in tickets and code comments like I did at every other company I've worked at? But the enforced 10 day limit means you HAVE to properly document conversations and decisions outside of the chat platform. It completely eliminates any reliance on the chat platform - we could switch to something new tomorrow and (except for some grumbling about have to relearn a new interface) nobody would really care.

With moving to Azure and other MS tech, I am seeing companies consolidating their IT to mainly a single vendor. This is going to be a very risky situation, with MS having significant leverage over companies (in some cases ability to bankrupt the company if desired).

  • Millions of businesses were also running single-vendor on Microsoft two decades ago back when they been much larger monopoly.

    And I might not like MS tech, but I never heard any stories of rug-pulls and pricing changing x10 overnight.

    • > Millions of businesses were also running single-vendor on Microsoft two decades ago back when they been much larger monopoly.

      Absolutely not. You had your physically purchased copy of Windows and its licenses. If your org was growing a lot you might be strong-armed into paying more for the new licenses but at least you kept what you already had, nobody could take it away from you. The SaaS world is a completely different story.

I don’t think anyone is making that claim. But when it comes down to switching cost + recurring costs, people are starting to answer how sticky are these products.

The two last companies I worked for have switched from Slack to Teams. I just assumed that they had some package deal for Microsoft Office that included Teams anyway.

These have been quite big developer heavy companies. If companies like these don't think they can motivate the cost for Slack, I wonder if there are any than can.

they tend to be smarter about this. Instead of a rug pull, they apply the boiling frog principle. Much more gradual and opaque in their increases. It all adds up of course

I mean we all know Microsoft and their reputation, but they not exactly known for rising price x40 for non-profits.

Usually Microsoft was opposite: giving a lot of software for education for cheap or free to vendor lock-in people into their stack.

NOT advocating for using Teams because God please no, but Microsoft reliability us much better than Salesforce.