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Comment by misiek08

8 months ago

Please do not include PDF and usable in one sentence. Setting up some simple Postgres with sonic for fuzzy search would be _usable_, but PDF is like migrating from Slack to Teams.

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misiek08

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nickjj  8 months ago

In this case we didn't need a long term solution for searchable data on Slack.

We did the migration in stages, basically this:

    - Provide access to Teams
    - Create all of the new teams / channels there
    - Make Slack read-only but still keep the lights on
    - Allow folks to search and reference historic data as needed with Slack
    - Ensure everyone was moved over to Teams and felt ok enough using it
    - Remove access to Slack
    - Perform Slack export / PDF creation of important channels
    - Attach Slack PDFs to important Teams channels
    - Cancel Slack subscription

In the end, most people never even needed to use the PDFs because they got everything they needed out of Slack before access was removed, but they are there for peace of mind and a last resort.

We also took this as an opportunity to stop using chat as a source of truth for long lived information. Anything that should be stored long term made its way somewhere else (Jira, Confluence, etc.).

  • freehorse  8 months ago

    > In the end, most people never even needed to use the PDFs

    Or, they could not in some practical manner do searches on previous posts, so they didn’t use them?

  • PunchTornado  8 months ago

    Wait. You moved from slack to teams? Why? We are in the process of moving to slack from teams and I can’t phantom something worse than teams.

    • nrclark  8 months ago

      As a product, I like Slack a lot more than teams. Chatting is easier, the apps are better, reminders and scheduled messages, workflows, etc. Threaded conversations are much easier as well, and aren't artificially restricted to certain types of channels.

      At a high level though, Salesforce is often seen as a predatory company. Prices are high and they will squeeze their users for every nickel (as demonstrated here). They will also monetize your data in ways that you probably don't want.

      Teams chat is pretty bad, I agree. But it does have these benefits:

        - Free if you're already in the Microsoft ecosystem, which most companies are.
  - Microsoft is probably a better steward of your data.
  - Teams video / audio calls are much much better than Slack huddles.
  - That's pretty much it tbh

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    • nickjj  8 months ago

      I didn't make the decision, the company I worked for did. I was asked to come up with a way to help make the process smooth.

      I don't know their exact reasons, probably budget related since they were already using O365.

      I can nearly guarantee it wasn't because Teams offers a better user experience. :D