Comment by quentindanjou

Its true but then again, they could provide tiers that restrict large file upload, video calls etc. I think most of the businesses using Slack are unlikely using their video call system (and more likely to use Zoom, Teams, Google Meet). Most organizations use Slack for its organized messaging system; maybe they should make plans that focus on that.

They try to pack more and more features and realize that when their customers start using these, it costs them money.