Comment by dijit

Sun was always fair to me, so much so that I feel like it's unfair to lump them together.

I used Solaris on Sun Fire machines and the support was unmatched, we got massive tome manuals that described in excruciating detail exactly how the system worked in almost all scenarios and a deep programming reference.

They never upselled us on anything, or changed the price.. until Oracle bought them and jacked the support costs up (though, to be perfectly fair, they ought to jack the support costs of old systems up).