Comment by tadfisher
8 months ago
This was their answer to that question:
> We will be reviewing our billing and communications processes to provide nonprofits clearer guidance and adequate grace periods as they grow.
I don't think we're going to get a different answer if we ask again, and frankly I wouldn't expect one.
Yes, and that's the frustrating part of it all. I'm tired of turning the other cheek for companies that are ransacking us financially and exhausting us emotionally. It shouldn't take a public drama for a business to be proressional. Clearly leaving it as "we'll fix it, oppsie" isn't far enough.