← Back to context

Comment by leakycap

10 days ago

Part of the reason is Microsoft's borgy/corpo-confusing service levels.

I have a paid 365 account and couldn't determine from logging in or account info screens if I was on paid or just the freemium version with my 365 plan

In testing out what I did have access to with Copilot, it was incredibly bad compared to ChatGPT or Claude, so I decided not to pay for Copilot whenever I see an ad for it.

9 comments

leakycap

Reply
jukkan  10 days ago

Funny how renaming standard Office apps to "Microsoft 365 Copilot" in mobile apps, web home page for office.com etc. did NOT make people realize they should buy an additional $30 plan called "Microsoft 365 Copilot" to actually get to use all features of Microsoft 365 Copilot.

If only MS could have asked Copilot whether their naming strategy makes sense.

  • dangus  10 days ago

    The product naming is completely insane. In the span of a year my corporate portal changed name from portal dot office dot com, to Microsoft 365 dot com, and now its copilot something or other dot com.

    The portal completely changed in design and the former portal functionality is hidden in a tiny search icon in a knock off chatgpt interface.

    The average non-technical corporate user must be so confused.

    • ntoskrnl_exe  10 days ago

      The confusing nature of product naming is I think pretty typical of MS. It’s just like with personal accounts, where there is no Outlook or Hotmail domain for logging in, it’s still live dot com, and Windows Live hasn’t been a thing for at least 13 years.

  • wkat4242  10 days ago

    And then they have differerent versions of copilot. The consumer one at copilot.microsoft.com, the office one at really hard to remember m365.cloud.microsoft/chat etc. It's really annoying.

    And it used to be better. Copilot.microsoft.com would just redirect to the best version you had access to. But they dropped that for whatever reason.

  • chris_wot  10 days ago

    Microsoft did this same thing with Teams and OneDrive back in the day. It took quite a while before they straightened that mess out.

    Not to mention ton when they renamed Lync to Skype…

    • wkat4242  10 days ago

      Sharepoint has been a complete mess ever since its inception. It lacked any data organisation features so unless you had really strict processes and oversight it turned into a shitheap within months. This is still really the case.

      Even now it's mostly useful as a teams backend. But even that doesn't solve the shitheap problem, as any team you create in teams, or every yammer group automatically creates sharepoint sites which are not very useful as a sharepoint site and clutter up search results.

      Users often don't understand that when they share something in teams there is an actual sharepoint behind it and sometimes people fiddle with permissions there and then other people don't understand why they're not allowed to do X or Y because the controls aren't fully exposed in the Teams interface. It's such a mess.