Comment by chollida1
4 days ago
Microsoft adds features to its products that customers ask for. If these metrics are being included in Viva, its because companies are asking for these metrics.
4 days ago
Microsoft adds features to its products that customers ask for. If these metrics are being included in Viva, its because companies are asking for these metrics.
The company asking for this was Microsoft. This was originally developed internally because Microsoft wanted to make Copilot usage a key performance metric - they needed a tool to measure that. I've been told as much by people at Microsoft pretty close to this tool. Now I'm speculating, but it seems like someone saw an opportunity to take that internal tool and offer it as an add-on, and pad their bonus by doing it. I suspect this release was driven strictly by supply, not by demand.