Comment by gucci-on-fleek
1 day ago
> Email deliverability is a frustration outside of the M365/Gmail ecosystems, but it’s not as bad as it’s sometimes made out to be […] I’m curious if they see increases/decreases in spam, missed messages, successful phishing attempts, etc.
It's probably not much of an issue in this specific case. If someone doesn't get your email, that's your (the sender's) problem; but if someone doesn't get the government's email, then that's their (the recipient's) problem.
To add to this, most emails are likely within the organization and/or between public institution.
E-Mail was (last time I checked) not an approved medium for delivery of important documents as it does not (per design) have a mandatory receipt of the message being delivered. So a citizens does not need to worry a lot about this for important documents/mail.
(Fax was so popular for public institutions in Germany because it satisfied this standard. It meant it usually was the lowest barrier option and you could rely on it for all (un)important documents)