Comment by bigfishrunning
3 months ago
> they either get told to use a bizarre workaround or get a snarky response about submitting a PR or something.
Generally, those sort of responses are given to people who didn't pay or contribute in any way, and want something for nothing. OSS developers don't work for you; they're generally solving problems that they're having, and if you happen to be having the same problems, then they may get attention. If you'd like some piece of open source software changed, you are free to change it or to hire someone to change it; that's the deal. Expecting work for nothing is ridiculous.
No wonder that OSS is not taken seriously when the end user is considered a leech and an afterthought.
But that's the thing -- the end user is an afterthought. People write OSS software for two reasons: either it's for themselves or someone is paying them to do it. If you, as an end user, wants to "steer the ship", then you have to contribute in some way.