Comment by MengerSponge

Direct drive models are a little quieter. Modern drums are slightly larger. Many people live where there is plenty of water, so increasing water efficiency isn't very valuable. It's not worth increased fabric wear or energy consumption!

There isn't much gain. That's the point! She's got a device that's nice to use, repairable, is well-designed, and isn't serving her ads. She's fine! Really. If she wants a new washer, Miele washing machines hold value and can be resold.

She probably doesn't think about it, which is the real gift. She's free to think about literally anything else! I have an extension to the Vimes boot theory, where you don't even notice your boots when they're working like they're supposed to. Most of us aren't enlightened enough to notice and appreciate that our feet are dry. This reduced cognitive overhead increases capacity for creativity and play, which further amplifies the life outcomes of people buying cardboard-soled boots vs leather boots.