Comment by kotaKat

When Lowes made the shift off their in-house TUI point-of-sale to a GUI I heard a lot of fallout from the hardcore TUI users losing their keyboard menuing. Stores and people would build their own “cheat sheets” to fly around the system and it became almost a second language to get to know the TUI.

Knowing that 1.5.6 sends you to scheduling a pickup, or 11.1 to get into the credit card application, versus hunting through graphical hell with a mouse and a touchscreen.