Comment by JCM9
2 days ago
We see business go through this cycle a lot. Some new “better cheaper” thing comes along. Everyone implements it to keep up with the Jones’s. Suddenly there’s no differentiation because everyone has it and everyone thinks it sucks. Suddenly going back to some reworked version of the old thing is the new black.
One such example was call centers. In the 2000s implementing a call center in India was all the rage on cost cutting. The customer experience was terrible and suddenly having a US-based call center (the thing companies just abandoned) was now a feature.
I think we’ll see similar things with AI. Everyone will get flooded with AI slop. Folks will get annoyed and suddenly interacting with a real human or a real human writing original content will be a “feature” that folks flock to.
Problem is how do you find real humans in the first place if you don't know them. Easy enough to walk/drive around my city and talk to them. However there are a lot of topics that the experts live elsewhere and so that won't work.