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Comment by johneu88

2 days ago

Nice. I’m curious about what kind of customers are buying your product and where did you find them. It’s difficult to compete with someone like Sentry, and even though you have a better pay model, you don’t have the reputation, so I am rather curious about your customers and why they prefer your product. Are they indie devs looking for a cheaper solution?

Thanks! I’m not really competing with Sentry itself. I’m competing with self-hosted Sentry, which is notoriously hard to install and maintain (and has steeper hardware requirements).

I'd say my customers prefer my product because:

- They want self-hosting without the maintenance burden.

- They work in regulated or internal networks.

- They’re tired of subscription pricing.

- I build it in public and post regular updates on my social media.

- They value direct support from the creator.

P.S. I’ve personally worked for a Sentry competitor, so I know the pain points firsthand.