Comment by crazygringo

...no? Maybe re-read the first half.

I've come from abroad with two large checked bags, a carry-on, and a backpack. You think I'm trying to take all that through the subway?

Obviously, yeah if you're traveling solo with a carry-on, most people take public transportation.

Or not, if it's 1 am and you don't want to be waiting 20 minutes for each connection.

Also, if you're a tourist new to the city after a long flight, the last thing you want to do is figure out the massively complicated transit system. Just having someone take you straight to your hotel where you can shower and sleep and deal with jet lag can be an important priority.