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Comment by Syzygies

4 hours ago

"Other than returning the four parts for a refund (which we did) and documenting this behavior here, our only other recourse was to guarantee that these four specific parts were never sold as new again:"

Alas, one can completely remove Sharpie writing from metal with 99% isopropyl alcohol. Did they make a better choice? This looks like Sharpie writing to me.

You can also remove sharpie writing using sharpies and a wet wipe - write over and wipe while its still wet. The dry pigment will dissolve in the solvent in the fresh ink.