Comment by mlsu

I think this is because Anthropic has principles and OpenAI does not.

Anthropic seems to treat Claude like a tool, whereas OpenAI treats it more like a thinking entity.

In my opinion, the difference between the two approaches is huge. If the chatbot is a tool, the user is ultimately in control; the chatbot serves the user and the approach is to help the user provide value. It's a user-centric approach. If the chatbot is a companion on the other hand, the user is far less in control; the chatbot manipulates the user and the approach is to integrate the chatbot more and more into the user's life. The clear user-centric approach is muddied significantly.

In my view, that is kind of the fundamental difference between these two companies. It's quite significant.