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Comment by squigz

3 months ago

> I don't want to be forced to serve as a free IT support guy anytime someone presses a wrong button.

In my experience this doesn't really end whether it's a closed product or not. If you're wiling to give free IT support, people will take it, as it's likely way faster/better than calling whatever support may or may not be offered by the company.

> Will that be possible with an open platform where anyone can install anything?

I can't see why these have anything to do with each other? If your brother goes out of his way to install a bunch of stuff and breaks everything, how can you possibly blame the system and not your brother?