Comment by kstrauser

It’s hit or miss with them. I bought a brand new Dell monitor from Amazon, through their Dell store, fulfilled by Dell. The HDMI input stopped working a couple months later, as verified with multiple known working devices connected to it with multiple known working cables. Then Dell’s support absolutely refused to honor their warranty because their database showed that someone else but me owned it. Remember, I bought it through the Dell store inside Amazon, and received straight from Dell via their own warehouse. Amazon’s support got righteously indignant on my behalf and refunded the purchase to me when Dell wouldn’t.

It felt very satisfying to tell the Dell rep who cold called me to sell my employer hardware why I’d make sure we’d never give them a dime.

And yet other people have wonderful luck with them, apparently! Go figure.