Comment by nerdsniper

Yeah but also for an upright vacuum I bought they stopped selling parts less than one year after I bought it. They couldn’t even tell me the basic dimensions of the vacuum belt I needed. For a vacuum that was less than a year old.

The instant they stop selling a model, all the documentation is thoroughly whisked away and inaccessible to customers or anyone a customer can reach.

And they never gave me that kind of documentation so it’s not even something I “should have” saved myself.