Comment by dlisboa

> If there is a slight positive note to all this, then it is that these outages are so large that customers usually seem to be quite understanding.

Which only shows that chasing five 9s is worthless for almost all web products. The idea is that by relying on AWS or Cloudflare you can push your uptime numbers up to that standard, but these companies themselves are having such frequent outages that customers themselves don't expect that kind reliability from web products.