Comment by strcat
8 days ago
We can block accounts from grapheneos.social to stop their posts being shared by our instance. If they posted a link to harassment content, all their replies and the replies to those in the linked page would be gone. Our chat rooms have a much lower bar for bans because it's disruptive for everyone using it. There's currently someone raiding our Matrix chat rooms spamming images including CSAM because they're angry we banned them for their harmful behavior in our rooms. Our moderation team turned on the automation for removing this which previously led to someone escalating to a swatting attack when they couldn't spam gore and CSAM anymore. It's best not to ban people if they're not really causing any harm because we have enough people targeting us with libel, harassment and even violence already.
Is shadowban an an option? I guess not for CSAM but for the lead up to that?
It must be hard sometimes not to get quite a dim view of the world when pressed up against this part of it. Condolences.