Comment by AJ007

My first thought was this is the whole thing about managers at Google trying to get employees under other managers fired and their own reports promoted -- but it feels too similar to how fucked up all the account and billing stuff is at Microsoft. This is what happens when you try to "fix" something by layering on more complexity and exceptions.

From past experience, the advertising side of the business was very clear with accounts and billing. GCP was a whole other story. The entire thing was poorly designed, very confusing, a total mess. You really needed some justification to be using it over almost everything else (like some Google service which had to go through GCP.) It's kind of like an anti-sales team where you buy one thing because you have to and know you never want to touch anything from the brand ever again.