Comment by tracker1

Considering the product itself seems to be excessively limited without actually getting paid for it, and the paid tier itself having so many onboarding issues, as a critical usage path, it's pretty bad.

This is in a $3.6 Trillion company, for a product they're spending billions a quarter to develop, with specialized employees making mid 6-figure to 7-figure salaries and bonuses... you'd think somebody has the right connections into the departments that typically handle the payment systems.

My expectations shoot up dramatically for organizations that have all the funding they need to create something "insanely great" in terms of user experience the further they fall short... I don't know who the head of this group/project/department/product is... but someone failed at their job, and got payed excessively for this poor execution.