Comment by deaux
13 days ago
Hah. Try the same with Google now. Getting a problem resolved with them as a consumer is a cakewalk compared to the government.
13 days ago
Hah. Try the same with Google now. Getting a problem resolved with them as a consumer is a cakewalk compared to the government.
You are a user of Google, but you probably aren't a customer.
How can a user become a customer in a sense that helps them with this? Not a business, an individual user. In any case, you're playing semantics - Google has effectively become unavoidable in daily life yet solving issues with them is at least as hard as with the government.