Comment by pessimizer

It's as simple as that successful people are selected due to their proud and energetic obedience to authority and institutions. It's tautological - the reason their opinions are respected is because institutions have approved them as people (PhD's!, management!) Authority is anyone wearing a white coat (or really any old white man in a suit with an expensive haircut), and an institution is anybody with serif letterhead.*

People are only aware of the deceit of their own industry, but still work to perpetuate it with varying levels of upset; they 1) just don't talk about how obviously evil what they do is; 2) talk about it, wish that they had chosen another industry, and maybe set deadlines (after we pay off the house, after the kids move out) to switch industries, or 3) overcompensate in the other direction and joke about what suckers the people they're conning are.

I can tell you first-hand that this is exactly what happened inside NAR. At the top it was entirely 3) - it couldn't be anything else - because they were actively lobbying for agents to have no fiduciary duty to their clients. They were targeting politicians who seemed friendly to the idea, and simply paying them to have a different opinion, or threatening to pay their opponents. If you look at how NAR (or any of these groups) actually, materially lobby, it's clear that they have exactly the same view of their industry as their worst critics.

* And by this I mean that if you are white, try to look older (or be old), buy a nice tailored suit, get an expensive haircut, incorporate with a name that sounds institutional, get letterhead (including envelopes) with a professional logo with serifs and an expensive business card with raised print, and you can con your way into anything. You don't have to be handsome or thin or articulate, but you can't have any shame because people will see it.