Comment by handfuloflight
4 days ago
Polar prohibits: Human services (custom development, design and consultancy).
Is this the case with Flowglad? We have a SaaS with a monthly team seat fee + usage fees, but we also offer a bespoke service where we may bill per hour or bill per project (for work done and delivered inside of the SaaS). So these would be higher ticket.
Would you support this?
This is why we committed to getting deeper into the payment processing side. Yes, we can service this with our current arrangement because we are not a merchant of record. When you process payments with us, you are the settlement merchant.
When we begin our merchant of record offering, you will not be able to use it to sell human services. That’s not a Stripe regulation but has to do with the merchant of record offering and the compliance posture you need to build for that service.
Polar is built on Stripe, and so is Flowglad so it's safe to assume that they prohibit exactly the same things.