Comment by echelon

> I work for a F100 company that is trying (and failing) to build this in house because every product manager fundamentally misunderstands that users just want a chat window for AI

If you're a non-tech company, why doesn't your org dictate a single model provider? How do these decisions work internally, and how to the departments consume them? (Are they consuming the tools?)

> make their own complicated agents.

Asking a non-tech employee to make an agent sounds like hell.

> we only put up with it because it has access to email, SharePoint and Teams.

Ah, that's how a third party can make money. Bake in external org-wide knowledge and enable search.