Comment by addaon
2 days ago
> “hey Alexa I bought some Crocs shoes a year ago. Can you reorder it?”
But this is exactly what Amazon can't do. Basically all Crocs (crocss, croks, crox) on Amazon are counterfeit, and they don't even have a record of which ones they pulled out of the bin last year to send to you so they can try to grab the same countefeits; and the company that listed them a year ago is probably on their fifty-second name change since then, and the "Satan's anus green" that you chose because it was half the price of the other colors is now "Satin Annux Green" at 2x the price of the other colors…
I have been ordering the same Crocs from Amazon for about 8 years now. I don’t think I have ever received counterfeit Crocs from Amazon. I basically go to “my orders” page in the app, search for the last order and then reorder. I do have to make sure they have not jacked up the price because the price fluctuates quite a bit for that shoe I buy. And I make sure the ratings for the third-party seller are very good before ordering. They can definitely have Alexa automate this entire workflow (“hey the shoes cost $20 more than last time. Do you still want them?” Or “the shoe is only available from a different third-party seller. Do you still want them? This third-party seller only has a 90% positive rating”).
How do you find out if the third-party seller you're choosing is correlated with the product that they choose to deliver, or if they're co-mingling inventory? You used to be able to get an answer from support in about 30 minutes or so, so for several years I spent the 30 minutes per order to try to find out, but recently they've claimed they can't say.
I don't think co-mingling is a thing anymore. It was a terrible idea anyway.