Comment by LinXitoW

Most people do have an issue with it, because every game that's replaced loot boxes with discrete cosmetics purchases has to then massively increase the price of them. For 20 bucks in Overwatch 1, you got (afaik) 10 loot boxes which all had 4 random items. In Overwatch 2 20 bucks barely gets you single good skin.

It's very much a grass is greener type of situation in my experience, having been part of communities of both types of games.